Because of the unique nature of many of our pieces as well as the complicated & expensive process of international shipping, Taxco.925 does not accept any returns or exchanges on jewelry unless it arrives damaged or with defect. If you have received an incorrect order or your piece is damaged, please contact us and we will resolve the matter immediately.
Because we do not offer returns or exchanges, please make sure to fully read the descriptions and dimensions of any piece you wish to order, review the photos and, of course, contact us with any questions or to request further information on a piece.
We are fully committed to excellent and prompt customer service and are proud to offer the highest quality of Taxco silver work. For further proof of our professional and artistic standards, please review our 100% positive feedback from over 10,000 eBay customers.